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Here are some quotes attributed to Herb Kelleher:
”The business of business is people; yesterday, today, and forever.”
”Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.”
”We have a strategic plan. It’s called doing things.”
”Power should be reserved for weightlifting and boats, and leadership really involves responsibility.”
”You don’t hire for skills, you hire for attitude. You can always teach skills.”
”The essential difference between phenomenal people and others is their perspective and worldview.”
”If the Wright brothers were alive today, Wilbur would have to fire Orville to reduce costs.”
These quotes reflect Kelleher’s emphasis on people, leadership, and a down-to-earth approach to business. He was widely admired for his unconventional leadership style and his ability to build a successful company culture at Southwest Airlines. Herb Kelleher passed away on January 3, 2019, but his legacy in the aviation industry and as a business leader continues to inspire many.